How to Download Synology Assistant for Windows, Mac, and Linux

Synology Assistant download

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With the recent redesign of their website, it’s nearly impossible to find out where to download Synology Assistant. After some digging around, I finally found out where it was hidden.

Lucky for you, I took the time to write this blog post to make your life easier. No frills. No BS. Download link below!

Synology Assistant download here!

Scroll down to the bottom of the list for the latest version. In addition to the latest version, all previous versions of the Synology Assistant are available too. On the resulting screen, click on your operating system:  Windows, Mac, Ubuntu, or Fedora. That’s it! Easy peasy.

Where Did Synology Assistant Go?

Since the redesign of the Synology website, most supplemental NAS software has seemingly gone missing. Links to this NAS software from Google are redirected to the Synology Download Center.

This would be okay, except Synology has categorized its download based on its products. For example, you must select your product type and model number to find any associated downloads. When you finally get to the page with your product, you won’t find any link to the Synology Assistant download. Further investigation through the drop down menus turns nothing up.

I finally found the download that I linked above by clicking on the All Downloads link as illustrated below.

Synology Download Center

This took me to the “Index of” page at By navigating to the root, you can then proceed to Tools then Assistant.

I’m not sure why Synology has hidden the link to download Synology Assistant and other such software. But at the very least, my hope is that this blog post has helped you find what you were looking for today. If it has, take a few seconds and let me know in the comments below.


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With a strong software engineering background, Tony is determined to demystify the web. Discover why Tony quit his job to pursue this mission. You can join the Tony Teaches Tech community here.

11 Responses

  1. Almost literally computer lifesaving – thank you so much! I tried Synology three times to try and explain this and was met basically with arrogance and exasperation – because THEY had hidden the tools! I will not be buying Synology again when I need to update my server… Thanks again for posting.

    1. So happy to hear that this article helped you! I figured I wasn’t the only one with this problem, so I just had to post my findings for other people too.

  2. Hi Tony, My MacBook Air running OS 10.15.2, says it can’t open my Synology Assistant due to the 32 vs 64 bit issue. So thank you for finding the Assistant (I simply couldn’t” find it on the website) I wanted to reload it and see what happens.
    Regretfully, I get “Synology Assistant can’t be open because Apple cannot check it for malicious software. The software needs to be updated”. This is a major headache. I do need the assistant. Any suggestions?

  3. Hai Tony,
    Thanks for sharing. Weird that Synology supports this so badly. I became pretty confused. They direct you to their site to download the installable assistant package when can’t find your “lost” device. Arriving on Synology downloads, they lack guiding you any further. I could solve my problems now.

  4. Thank you, I was starting to think I purchased an oversized paper weight. For everyone who finds this i’m sure will be forever grateful for the link and the information you have provided.

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